Delivery

Updated May 2022

Please note, our cut-off time is now 2:00pm

Post-Covid service restructure

During the current situation surrounding the effects of the Coronavirus pandemic, logistics from every company are under immense pressure to deliver goods on time so we have taken the decision to temporarily limit our services
rather than let our customers down. We hope you will understand our position on this and we apologize unreservedly for the inconvenience we know it will cause.

Please note that ALL orders placed before 2:00pm are shipped same-day (unless additional services are required).
The stated transport times above have some scope for adjustment built-in for the Covid-19 situation. Carriers themselves also have their own extended workload and limitations at this time which are beyond our control.


Orders requiring calibration 

Whilst we take the greatest care to get all orders dispatched and delivered to you in the stated time frame, orders received PM and requiring
calibration may on occasion miss dispatch that day, according to the complexity of the calibration. Be assured they will ship on the next dispatch
this in most cases should not add more than 24 hours to your delivery.

Bank/Public Holidays

Predicted delivery times are based on regular trading days Monday to Friday. Public holidays, bank holidays and weekends are outside the usual scope
of our dispatch and subject to activities/holidays of our carriers and therefore may incur additional days lead time to your order.

*UK Mainland (Temporarily revised April 2022)

Standard FREE 2-3 Day Courier Delivery – UK Mainland only - Zones A & B

Included in the price for all orders over £75.00 (exc vat). Sent using express courier, delivered within 2-3 working days from the date of your order, subject to availability.

All orders under £75.00 (exc vat) will be charged at £4.75+VAT per parcel for our standard 2-3 day service.

Next Working Day Anytime Delivery (Excluding Saturday & Sunday) – UK Mainland only - Zones A & B
Sent by express courier, delivered next day (excluding weekends) from the date of your order, subject to availability.

Orders must be placed before 2:00pm for a qualifying next day delivery and a telephone number supplied, subject to availability.

Please note that ALL orders placed before 2:00pm are shipped same day (unless additional services are required).
The stated transport times above have some scope for adjustment built-in for the Covid-19 situation. Carriers themselves also have their own extended workload and limitations at this time which regrettably are beyond our control.

 

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Delivery Surcharges

Because of the high cost of carriage, we regretfully need to apply a surcharge on all deliveries made in the following regions:

  • Zones A & B  - Mainland delivery rates apply. 
  • Zone C - Scottish Highlands (Charges are calculated at the checkout).
  • Zone D - Outer Hebrides, Orkney Isles, Shetland Isles, Isle of Man, Scilly Isles, and Channel Islands (Charges are calculated at the checkout).
  • Zone E - Northern Ireland (Charges are calculated at the checkout).
  • Zone F - Republic of Ireland (Charges are calculated at the checkout).

 

Offshore Services

All offshore deliveries are a 3 day service as standard. This includes Channel Islands, Northern & Southern Ireland, Scottish Islands, Isle of Man and the Scilly Isles.

International delivery

International delivery charges are automatically added to your order at the checkout. For any questions regarding international deliveries please contact us at sales@isswww.co.uk

Export 

All export inquiries should be directed to the export division before placement of order.

If no shipping option is available to your selected country please call us FREE on 0800 0224 060 to discuss your requirements.
All stated prices are subject to VAT at the current rate where applicable.
E&OA